runem
How it works

Membership, run for you

RUNEM turns the messiest part of running a club, keeping track of who is a member and who has paid, into something that mostly looks after itself.

1

Set your club up

Your membership types, fees and join form, configured for you and connected to your own Stripe. You do not build anything.

2

Members join & pay online

They complete the join form, pay by card and set up once. No bank transfers to reconcile, no paper to type up, nothing to re-enter next year.

3

It keeps itself current

Renewals happen automatically, with reminders and lapsing handled for you. You watch a clean register instead of maintaining one.

Joining & renewals

One join form. Every renewal handled.

New members fill in a single online form that captures exactly the fields your club needs. When subs are due, RUNEM sends the renewal and lets members pay in a couple of taps, no one rebuilding a spreadsheet each season.

  • Online join form with the fields your club actually uses
  • One-click renewals with automatic reminders
  • Automatic lapsing when a membership is not renewed
  • Junior, senior and concession membership types
Member self-service

Members keep their own details current.

Every member gets a login to update their address, phone number, medical notes and emergency or parent contacts. The register stays accurate without your team chasing anyone, and your data stays clean for any governing-body returns.

  • Personal details, contacts and medical notes, kept by the member
  • Parent / guardian details for junior members
  • Membership status and renewal date always visible to them
  • Far fewer can-you-update-my emails to your team
Payments

Collect subs online. The money is yours.

Members pay by card through Stripe and the money settles straight into your club's own bank, never ours. There are two ways to connect: link your club's existing Stripe account, or let our wizard help you set up a Stripe Express account if you do not have one. Either way the account is your club's. It takes about twenty minutes to get ready, we guide you through it, then it is automatic. We never hold your funds; we simply take a small 1% at the point of payment, and only when a member actually pays.

  • Card payments on join and renewal, straight to your club's Stripe
  • Connect an existing Stripe account, or set up Stripe Express through the wizard
  • Paid and outstanding visible at a glance across the club
  • Stripe's standard card fee applies, paid to Stripe, see the breakdown
Built for UK athletics

It speaks your sport.

For running and athletics clubs, RUNEM understands first and second claim and England Athletics registration out of the box, because it is built by people who run. Clubs in other sports just skip these fields, everything else works exactly the same.

  • First-claim and second-claim membership handled properly
  • England Athletics registration numbers on the record
  • The standard join fields running clubs expect
  • Sits alongside Race Calendar for events and race entries
Data & GDPR

One safe home for member data.

Member records live in one place with the right access, instead of scattered across spreadsheets, inboxes and old club laptops. You can export your data whenever you want, it is your club property, not ours.

  • Records held securely in one place, not in shared spreadsheets
  • Export your membership data at any time
  • Clear separation between member, team and admin access
All included

Everything else, built in

No add-ons and no upsells. One simple platform fee covers the lot.

Guided member import

Bring your existing members across from a spreadsheet. We map your columns for you, so nobody re-types the club.

Finance & analytics

Revenue, renewals, gender, age and payment-method breakdowns, with platform and card fees and net income.

Welcome & mass emails

Automatic welcome emails when members join, plus one-click emails to your whole membership when you need them.

Renewal reminders

Gentle automatic nudges before renewal, and for anyone lapsed or without a card on file.

Donations & Gift Aid

Charities and CASCs can take one-off and recurring donations, with Gift Aid capture and an HMRC-ready export.

Supporter payments

Let supporters back the club with regular contributions, kept separate from membership.

Magic-link login

Members and your team sign in with a secure link. No passwords to forget or reset.

Digital membership card

Every member gets an online membership card showing their details, category and status at a glance.

Guided set-up & roles

A step-by-step set-up guide gets you live, and team roles give each helper exactly the access they need.

See it with your club details

Tell us about your club and we will walk you through exactly how RUNEM would work for you, including moving your current members over.

Get your club on RUNEM See pricing